We appreciate your interest in BAITme.com! We’re eager to help you and answer your questions. Our Customer Service team is available by Email and Phone.

Unfortunately, we are unable to take phone orders; all orders must be completed through our website.

GENERAL INQUIRIES

Answers to the most Frequently Asked Questions (including when items will be restocked, authenticity of our products, and wholesale opportunities) can be found in our FAQ page.

HAVE A QUESTION ABOUT YOUR ORDER? OR NEED MORE INFO?

Please note: We do not have any additional information regarding out of stock items or when out of stock items may be restocked. If you don't see an add-to-cart button or any sizes listed, that means the item is no longer available. Also, we do not have the capability to place special orders; the only items we have available for purchase are those listed and in stock on our website.

Submit a request here. On average, we respond to all inquiries within 1 business day. We’re off on weekends, so if you email us on Friday or over the weekend, we’ll get back to you Monday (or the following business day).

Telephone:
1-909-895-0468
Monday - Friday 8am - 5pm PST

For the fastest service possible, please have your order number ready. If you don't know your Order ID, you may log in to your BAITme.com account and check your order status there, or you may simply submit a request here. If you have an urgent request, submit a service request and provide us with as much information as possible. 

Email:
support@baitme.com

Mail:
BAITme.com
2753 S Diamond Bar Blvd Ste B
Diamond Bar, CA 91765